Frequently Asked Questions
Everything you need to know to make your house a home.
How long will it take for my furniture to arrive?
Standard shipping typically takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable.
Do you offer assembly services?
Yes, we offer professional assembly services for an additional fee at checkout. If selected, our delivery team will assemble your items and remove all packaging materials.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery progress in real-time.
Are your wood products sustainably sourced?
Absolutely. At 'Just a moment...', we prioritize sustainability by partnering with manufacturers who use FSC-certified timber and eco-friendly finishes.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm for larger home investments.